BUILDING STRATEGY:
Vision: “The place where Markham’s communities come together to imagine, learn and grow”
Strategy: The Right Places – library spaces that implement and align with our strategies for customer service, efficiency and staff satisfaction
Key Features:
Self-service options for customer convenience and organizational efficiency
Automated material handling to keep pace with growth
Welcoming proactive customer service and streamlined service points
Collections made more accessible through merchandizing
Children’s areas designed for learning through play
Teen areas for casual drop-in use
Options for study space – from group work to quiet study
Computer learning opportunities in all areas – seamless
Inclusive open program spaces
“Third place” design – welcoming, comfortable social spaces – the community’s living room
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